Get In Touch

Yes. Doorstep pickup and delivery is included in every order — free above the minimum cart value shown during checkout. Coverage is live across 100+ cities and continuously expanding. Enter your pincode on the homepage to confirm service availability and next-available slots for your specific neighbourhood.

We take every concern seriously. Reach us via phone (+91 74288 17399), email (support@dipdrycare.in), WhatsApp, or the Contact form — whichever you prefer. A named resolution manager is assigned to every escalation and will respond within 24 hours with a documented plan: re-cleaning, replacement, or reimbursement as appropriate.

Our corporate office and flagship processing facility are headquartered in India, with regional hubs operating in every served city. Facility visits can be arranged for enterprise, hospitality, and wholesale clients by appointment — contact our B2B desk to schedule a walkthrough and quality audit.

All personal data is encrypted in transit (TLS 1.2+) and at rest. Order history, addresses, and payment tokens are stored on SOC 2-aligned infrastructure with role-based access controls. We never sell or share personal information with third parties. Review our Privacy Policy and Terms of Service for full details.

Yes. DipDryCare runs a vetted partner programme for local laundry operators, independent delivery agents, and franchise owners looking to grow under our brand, tech stack, and SOPs. Visit the Partner page to review eligibility criteria and submit an application — reviewed within 5 working days.

Certainly. Submit the Contact form or email support@dipdrycare.in with your requirements and preferred callback window. For enterprise and hospitality enquiries, a dedicated account executive will reach out within one business day to understand scope, pricing, and service SLAs.